Message status

Concept#

This is the message status return webhook

Attention

Z-API does not accept webhooks that aren’t HTTPS

Updating the Webhook#

To update the webhook route, you can do it through the API or through the admin panel.

API#

/update-webhook-status#

PUT https://api.z-api.io/instances/YOUR_INSTANCE/token/YOUR_TOKEN/update-webhook-message-status

Header#

Key	Value
Client-Token	ACCOUNT SECURITY TOKEN

Request Body#

{
  "value": "https://endereco-do-seu-sistema.com.br/instancia/SUA_INSTANCIA/status"
}

Administrative panel#

Webhook’s returns#

The possible returns of the on-whatsapp-message-status-changes webhook are registered below:

Response#

Attributes	Type	Description
status	string	Message status (SENT - if sent, RECEIVED - if received, READ - if read, READ-SELF - read confirmation inactive, PLAYED - if heard)
id	string	Identifier’s of the message
phone	string	Message destination phone number.
momment	string	Time when the instance was disconnected from the number.
type	string	Instance event type, in this case it will be "MessageStatusCallback".

200#

{
  "status": "SENT",
  "ids": ["999999999999999999999"],
  "momment": 1632234645000,
  "phone": "5544999999999",
  "type": "MessageStatusCallback",
  "instanceId": "instance.id"
}
{
  "status": "RECEIVED",
  "ids": ["999999999999999999999"],
  "momment": 1632234645000,
  "phone": "5544999999999",
  "type": "MessageStatusCallback",
  "instanceId": "instance.id"
}
{
  "status": "READ",
  "ids": ["999999999999999999999"],
  "momment": 1632234645000,
  "phone": "5544999999999",
  "type": "MessageStatusCallback",
  "instanceId": "instance.id"
}
{
  "status": "READ-SELF",
  "ids": ["999999999999999999999"],
  "momment": 1632234645000,
  "phone": "5544999999999",
  "type": "MessageStatusCallback",
  "instanceId": "instance.id"
}
{
  "status": "PLAYED",
  "ids": ["999999999999999999999"],
  "momment": 1632234645000,
  "phone": "5544999999999",
  "type": "MessageStatusCallback",
  "instanceId": "instance.id"
}

405#

In this case certify that you are sending the correct specification of the method. This means, verify if you sent a POST or PUT as specified at the beginning of this topic.

415#

In case you receive 415 error, make sure to add the “Content-Type” of the object you are sending in the request headers, mostly “application/json”